High Way Courier & Cargo

We've got what you need!

We are a courier service company that takes prides in our core values, which are efficiency and safety. Our aim is to help independent brands expand parameters to their consumers and to provide them with a friendly, efficient, and trustworthy courier service. HighWay is pleased to present you with its E-commerce Domestic services and solutions, which enable businesses to sell products and services online, conveniently and reliably. We deliver online orders placed on our website to customers locally in the Greater Cairo area, Giza and Alexandria.

Our Vision

We are committed to complement E-commerce & other business partners’ efforts for delighting their customers by offering a reliable, reasonably flexible, high quality courier service for parcel delivery & cash collection

Our Mission

To ensure that our customers CONSISTENTLY receive the same high level of Service as agreed in a fully successful partnership

Our Technology

FULL ONLINE SHIPPING SOLUTION FOR YOUR BUSINESS Pickups - Shipments - Customers - Addresses

At Your Service

Delivery

HighWay Courier has a large network of runners that covers every part of Egypt. Our selected fleet of messengers is equipped with superior tools to assure best performance and results.

When arriving at the given address; the courier will capture the consignee name and signature, in addition to the time of delivery. The courier will also collect the COD amount.
The courier will obtain the signature of the consignee.
The obtained data will be compiled for future inspection.
HighWay provides you with real-time update of all shipments statuses at any stage from the time they leave your company until they get delivered.

COD Management (Cash on Delivery)

The hassle of collecting money is now over, HighWay make it easy for you to get payments after delivering your products. We efficiently collect the cash that your customers pay for your products and bring it to you.

Upon delivery, the courier will collect the amount of cash for the delivered shipment(s).
The cash amount will be settled to customer’s accounting department on an agreed day either weekly or monthly.
Your company will have access to cash reports through HighWay.com.
HighWay will generate internal audits to make sure all delivered shipments are updated on COD System.
The payment could be delivered to you weekly or monthly, depending on your preference. Our payment policy is cash only.

Handling Returns

You can create a competitive advantage for your business with our portfolio of flexible return shipping services, which makes it easy to manage customer returns.
We offer return shipping service so those shipments get back to you with full visibility and control, as quickly and economically as you need.

HighWay will contact your company of any cancelled orders to discuss the future procedure related to your deliveries.
HighWay will follow up with their drivers and instruct them to return back shipments.
HighWay will deliver the returned shipments to your company’s warehouse (or agreed on location) and obtain the name and signature on the delivery manifest sheet for each returned shipment.
HighWay will apply return charges on the customer in addition to the original shipping charges.

Customer Support

Whenever you or your valued customer have questions, you can quickly get in touch with our dedicated customer support team. You don’t have to wait in line for hours. HighWay value your happiness, so we make sure our support is nothing short of excellent